As part of the Royal Dutch/Shell Group (Shell), one of the world’s leading oil and gas companies, Shell Indonesia shares a rich history with Indonesia that reaches back over 100 years. PT. Shell Indonesia with major operation in downstream business at the moment manages business operations that include marketing and trading oil products directly as well as through its appointed distributors.
Shell Indonesia is also seriously looking at oil and gas exploration opportunities and plan to establish a significant presence in the upstream sector.
Lubricants Service Expert (LSE) Job ID: A28418
Location: Balikpapan, Kalimantan Timur, Indonesia
Responsibilities:
1.Compliance with Shell HSSE standards,Safety Plan and all legislative and statutory regulations. Acting and behaving according to Shell Global Business Principles,Code of Conduct,Compliance Law
2.Provide an outstanding level of service to existing customers in all agreed contracted areas of customer interaction
3.Identify and develop potential growth for specialty product sales at new and existing customers in line with ‘virtual team’ and Industry Lubricants LoB to achieve the C3 /C5 margin targets as nominated by Industry Line of Business
4.Achieve ‘outstanding’ status in operation and fault diagnosis of automatic lubrication systems
5.Conduct static and dynamic inspections on equipment using specialty products
6.Provide inspection reports to the customer to SES standards within agreed timelines
7.Troubleshoot and service centralised automatic lubrication systems
8.Conduct comprehensive equipment condition and product displacement audits
9.Review customer maintenance activities and advise on improvements
10.Coordinate product application monitoring and performance programmes
11.Basic understanding of equipment failure modes and diagnosis to provide advice to customers
12.Conduct Oil Sampling as required and provide detailed interpretation analysis to customers
13.Deliver training programs to maintenance personnel and machine operators on customer sites
14.Work effectively in virtual teams with regional Sales & LTA personnel to satisfy business and customer needs
Requirements:
§Relevant maintenance experience is a key requirement, which will include mills/kilns and hydraulic excavators, and ideally, mining industry fixed plant in general.
§Mining lubricants experience, supported by a sound understanding of the various techniques related to the condition monitoring approach to equipment maintenance will be well regarded
§Good English skill level and Reporting
§A sound level of computer skills – MS Word and Excel are required
Application Deadline: Thursday 05 April 2012
Number of Vacancies: 2
National Key Account Manager Job ID: A28417
Location: Jakarta and Balikpapan, Jakarta Raya, Kalimantan Timur, Indonesia
Responsibilities:
1. Develop and execute the local growth plan for platinum Key Accounts working with the Global Mining Sector/Account Managers and local Sales,Marketing,Technical teams.
2. Prospect and manage existing key account customers in order to achieve the sales target,proceed,credit performance including monitoring the performance,by implementing CVP.
3. Plan business opportunities,and ensure regular engagement driving quality implementation,aligning global/local priorities and resources
4. Managing local OEMs contacts as well as regional OEMs.
5. Ensure strong,proactive pricing discipline and actions,aligned with Sales Manager,MoA,approved account strategy and local market dynamics
6. Ensure proper credit control and debt collection and to assist distributor in establishing and implementing good credit supplier,including discount/rebate and pricing control within delegated guidelines.
7. Manage complex interfaces in target customers and through the use of Sales 1st Disciplines (such as Call Planning,Call Reporting,Account Planning and Pipeline Management),win growth opportunities for new business,cross sell and up sell.
8. Provide problem solving and technical support to customers with the help of technical Team
9. Lead new business and local contract negotiations ensuring adherence to the PCN,Local Offer Book,Manual of Authorities & ensuring local contract in place in line with PCNs.
10. Manage the customer management in the area of contract negotiation,handling customer complaints,recovering debt,customer hospitality.
11. Role model use of Value Selling,CVP’s,Sales tools (Sales CRM,MI/Customer 360 & DMAP),understanding & achieving Sales Expectations & Behavioural standards
12. Identify market trends & opportunities and competitor activities.
13. Ensure that the input from the sector Sales Pipeline to S&OP process is consistent & accurate.
14. Implement and review sales forecast by volume,product and territory,and to prepare operational sales plan per area per respective key account customers by combining/implementing marketing plans and marketing initiatives liaising with marketing implementer. Implement promotions and technical training activity programs included in the marketing plans.
15. Adhere to the Life Saving Rules,ensuring that behaviour reflects Shells HSSE culture and policy whether at our premises,travelling or at customer sites
16. Give accurate Demand Forecast inputs to S&OP
Requirements:
EXPERIENCE NEEDED:
1. Sales experience & proven success winning profitable business, Degree/Post Graduate degree in marketing or business and 5- 8 years experiences in mining operation or 5- 8 years experiences in managing key accounts in mining sector. Technical / Engineering background will be a must. Evidence of delivery through others
2. Demonstrated excellent experience in negotiation skills, influencing skills, and project management
3. Excellent interpersonal skills, communication and networking skills.; including ability and experience to manage high level relationships within large complex key accounts.
4. Ability to build and maintain positive customer/channel relationships and work in a team-orientated environment.
SPECIAL CHALLENGES:
1. Championing the focus upon up & cross selling and the execution of the Mining CVP both directly and through others.
2. Encouraging knowledge sharing within and outside the team, recognising success and in particular the contribution of support functions.
3. Working at multiple interfaces in target customers (High level management, Procurement, Technical, Operation)
4. Capacity to work virtually with multiple stakeholders, contributing to Sales Reviews, sharing good practise and market/customer intelligence, and prioritising actions for local execution
5. Effectively dealing with stakeholders to align varying priorities, timing and resources in a virtual context where delivering through self as well as via influence is essential
6. Strong verbal English and good written English
Application Deadline: Wednesday 04 April 2012
Number of Vacancies: 2
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.
The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
Shell is an Equal Opportunity Employer.
Untuk kirim Lamaran : Lowongan & karir Minyak gas PT Shell Indonesia
Apply online : Click here or copy this link to your browser : http://www.shell.com/home/page/careers/professionals/job_search/app_xp_find_a_job.html
